Take the first step toward healing with Flowers Solution-Focused Therapy.
Taking the First Step Toward Healing
Starting therapy is a meaningful decision, and we’re here to make the process as simple and welcoming as possible. Whether you’re seeking support for yourself or your child, our team is ready to guide you every step of the way.
Your Journey With Us
Step 1: Book a 15-Minute Consultation (Optional)
Contact our administrative team by phone at 919-589-4532 or email, or book directly through our Client Portal. We’ll help you find the right provider and schedule your first appointment at the location that works best for you (Page Road, Bentley Ridge, or even from the comfort of your own space with telehealth).
Step 2: Complete Intake Forms
Once your appointment is scheduled, you’ll receive a link to our secure Client Portal where you can complete your intake forms at your convenience (but before your first appointment). This helps us understand your needs before we meet and allows us to make the most of your first session.
Step 3: Meet Your Provider
Your first appointment is a chance to share your story, discuss your goals, and get to know your provider. Together, you’ll explore what brings you to therapy and begin building a collaborative relationship. During this appointment, you will complete any outstanding paperwork, informed consent will be discussed, and treatment goals will be identified. You can expect this intake appointment to take about an hour.
Step 4: Create a Treatment Plan
Based on your initial session, your provider will develop a personalized treatment plan tailored to your unique needs and goals. This plan will guide your work together and can be adjusted as you progress.
Step 5: Begin Your Journey
With a plan in place, you’ll begin meeting regularly with your provider (either in person at one of our Durham locations or via telehealth). Your provider will walk alongside you as you build resilience, develop coping skills, and move toward the life you want to live.
What to Expect in Your First Session
Your first appointment is designed to be a comfortable, low-pressure conversation. Your provider will ask about what brings you to therapy, your background, and what you hope to achieve. You’ll also have the opportunity to ask questions and get a feel for whether your provider is the right fit for you.
What to bring:
- Completed intake paperwork (via the client portal)
- Insurance information (if applicable)
- Medication list and/or previous records (if you’d like)
- Any questions or concerns you’d like to discuss
There’s no need to prepare a speech or have everything figured out.
Your provider is here to help you explore and make sense of your experiences at your own pace.
Insurance & Payment
We accept the following insurance plans for evaluations* and therapy:
- Aetna
- Blue Cross Blue Shield
- Cigna
- United Healthcare
- Medicaid (Dr. Flowers)
* Academic testing is an exception as it is not covered by insurance.
Out-of-pocket fees range from $80-$250/session, depending on the clinician and our sliding scale.
We also offer superbills for out-of-network clients so that you may seek out reimbursement.
Payment is due at the time of service. The following payment methods are accepted:
- All major credit cards
- Cash
- Check
- Venmo.
PsyPact: Dr. Flowers is accredited through PsyPact and the Authority to Practice Interjurisdictional Telepsychology (APIT) to practice psychology in more than 30 states. Click here to see if you live in a state that participates in PsyPact.
For any questions about insurance coverage or payment options, please contact our administrative team. They will be happy to help clarify your benefits before your first appointment.
Choosing the Right Provider
Not sure which provider is the best fit?
Our administrative team is here to help. When you reach out, let us know a bit about what you’re looking for (whether that’s support for a child with ADHD, therapy for anxiety, trauma-focused care, or something else), and we’ll guide you toward a provider whose expertise aligns with your needs.
You can also explore the Our Team page to learn more about each clinician’s background, specialties, and approach to therapy.
Frequently Asked Questions
Please reach us at admin@flowerssolutionfocusedtherapy.org if you cannot find an answer to your question.
Aetna, Blue Cross Blue Shield, United Healthcare, Cigna, and Medicaid (Dr. Flowers only)
Out-of-pocket fees range from $80-$250/session, depending on the clinician and our sliding scale.
We offer evaluations for autism, ADHD, and learning disabilities.
A psychological evaluation typically consists of 3 visits. The first visit is a 60-minute virtual intake session that consists of a clinical interview. The second session is generally scheduled in-person at our Page Road office. This testing appointment is approximately 2-3 hours and will usually occur on a Monday from 10 AM – 1 PM. If additional testing time is needed, an additional appointment will be scheduled. Lastly, a 60-minute virtual feedback meeting is scheduled so diagnostic impressions and recommendations can be provided.
We have two locations in Durham, NC:
- Page Road: 2232 Page Road, Suite 204, Durham, NC 27703
- Bentley Ridge: 5611 NC 55, Suite 201, Durham, NC 27713
Please note: Both offices are located on the second floor, accessible by stairs only. We offer telehealth appointments to accommodate individuals with mobility challenges.
Monday through Friday, 8 AM – 7 PM
* Evenings and weekends may be available by appointment only
To see the availability of individual providers, please access the Client Portal or contact our administrative team.
Yes! We offer secure telehealth video sessions for clients who prefer to meet online or need remote access to care.
Dr. Flowers is not currently accepting new therapy patients; however, the rest of her team has immediate availability for therapy.
Evaluations are currently a 3-6 month wait.
You are able to request an appointment with any of our clinicians (except Dr. Flowers, who isn’t currently accepting new therapy patients). We can also offer guidance around your specific needs and clinician availability.
Learn more about each of our providers on the Our Team page.
Appointments must be canceled or rescheduled at least 24 hours in advance. If not, clients are subject to a $50 service charge.
To cancel or reschedule, please use one of the following methods:
- Call our administrative team at 919-589-4532
- Text our clinical line at 919-424-9788
- Login to your Client Portal and request a cancellation
- Email your provider directly
Yes, yes, and yes! Our providers work with clients across the lifespan, with specialties in child and adolescent therapy, neurodevelopmental disabilities, trauma, anxiety, depression, life transitions, and more. Visit the Our Team page to learn more about each clinician’s area of focus.
Our clinicians use evidence-based practices including Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Solution-Focused Brief Therapy (SFBT), Acceptance and Commitment Therapy (ACT), Eye Movement Desensitization and Reprocessing (EMDR), Safe and Sound Protocol (SSP), and other approaches tailored to each client’s needs.
Please read more about each clinician’s approach on the Our Team page.
Learn more about the services offered at our practice on the Services page.
We have two cats and a dog that can be made available to attend your sessions if desired. All three animals are great with children and adults. We have found that fur-baby energy can be incredibly comforting to some of our clients. If you think this sounds like you and you'd like to request these animals to be a part of your sessions, please let us know, and we will do our best to accommodate you!
You can learn more about each animal on the Our Team page.
Please note: If you have pet dander allergies or any concerns about being around cats or dogs, please let us know in advance, and we’ll be happy to discuss accommodations to ensure your comfort.
Still Have Questions?
We understand that starting therapy can feel overwhelming, and we’re here to help. Our administrative team is available to answer questions, verify insurance, and guide you through the process.
- Bobbie Lawrence: admin@flowerssolutionfocusedtherapy.org
- Contact Bobbie for: General Questions
- Twyla Peoples: twyla.peoples@flowerssolutionfocusedtherapy.org
- Contact Twyla for: Insurance Questions
- Allie Lawrence: allie.lawrence@flowerssolutionfocusedtherapy.org
- Contact Allie for: Scheduling Questions
- Phone: 919-589-4532
Ready to Begin?
Taking the first step is often the hardest part. We’re honored you’re considering Flowers Solution-Focused Therapy, and we look forward to supporting you on your journey toward healing and growth.
Grow with us!
Flowers Solution-Focused Therapy, PLLC
Page Road Location
2232 Page Road, Suite 204
Durham, NC 27703
*We are located on the second floor, accessible by stairs only. We offer telehealth appointments to accommodate individuals with mobility challenges.
Hours
Monday – Friday
8 AM – 7 PM
*Evenings and weekends are available by appointment only
Bentley Ridge Location
5611 NC 55 Suite 201
Durham, NC 27713
*We are located on the second floor, accessible by stairs only. We offer telehealth appointments to accommodate individuals with mobility challenges.
Flowers Solution-Focused Therapy, PLLC
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